Terms of Use

IMPORTANT NOTICE

All MCB Branches are open for business from 9.00am to 3.00pm to serve you with counter transactions. We encourage you to use our digital banking channels for 24/7 fast & convenient banking services. ----

For further assistance please contact us on +94 115 000 622

Dear Virtual Banking User,

If you receive an email or message asking you for personal or financial details, please do not respond or disclose any information. Common Information asked in such cases may include Password, First Name, Last Name, ATM PIN and Email Address. You are requested not to click on any link in any such message/email received.

PLEASE NOTE:

MCB Bank will never blindly text or email you for your personal information. Any such text or email claiming to be from MCB Bank asking for personal information should be reported to our Customer Service.

For more information on Internet Security please contact our call center at (+94) 115 000 622 to speak to our customer service representatives.

Common Online Banking Fraud

Phishing Emails & False Websites

Phishing refers to cyber-criminals who attempt to gather sensitive personal information from consumers through emails and/or through imitations of legitimate websites.

These emails which often look very legitimate and nearly identical to what a real email from our bank would look like should neither be opened nor replied. It will often direct the recipient to click on a website to verify personal information or even respond to the email with the information.

Pop-Up Advertisements

Pop-ups appear in a separate browser window and, when clicked, can download harmful spyware or adware to your computer. While some make legitimate offers, many pop-ups are attempts to obtain your sensitive information.

Some General Security Tips for Internet Banking:

Our bank take numerous steps to keep the customer account information secure. However, customers must take precautions as well.

Always log into your MCB Virtual Banking Account by clicking the LOGIN link on www.mcb.com.lk.
Never cut and paste the link from any message or email into your Internet Browser – Phishers can make links look like they go to one place, but that actually sends you to a different website.
Regularly log into your online accounts to verify that your bank debit card statements and transactions are legitimate.
Be cautious about opening any attachments or downloading any files from e-mails, regardless of who sent them.
If you have any doubts about the validity of an email, contact the sender using a telephone number you know to be genuine.
Do not click any links from unverified websites or downloads from unverified pop-up messages.
If you have broad-band Internet access, such as cable modem or DSL, make sure that you have a firewall.
Avoid using public terminals (such as Internet cafes) for Internet banking.
Ensure that you have any updated anti-virus and spy ware program and perform regular system scans.
Choose a User ID and password that cannot be easily guessed and change these regularly.
Check for the padlock in the lower right of your browser window (it indicates a secure site). You can click on this padlock to verify the site "owners".
Never provide your password over the internet (by email) or over the telephone to anyone (including persons identifying themselves as bank officials).
Keep your personal contact information current and on file with the Bank, and within the personal settings in Online Banking.

Dear Virtual Banking User,

PLEASE NOTE:

For more information on Internet Security please contact our call center at (+94) 115 000 622 to speak to our customer service representatives.

Common Online Banking Fraud

Phishing Emails & False Websites

Phishing refers to cyber-criminals who attempt to gather sensitive personal information from consumers through emails and/or through imitations of legitimate websites.

Pop-Up Advertisements

Some General Security Tips for Internet Banking:

Our bank take numerous steps to keep the customer account information secure. However, customers must take precautions as well.

Always log into your MCB Virtual Banking Account by clicking the LOGIN link on www.mcb.com.lk.
Never cut and paste the link from any message or email into your Internet Browser – Phishers can make links look like they go to one place, but that actually sends you to a different website.
Regularly log into your online accounts to verify that your bank debit card statements and transactions are legitimate.
Be cautious about opening any attachments or downloading any files from e-mails, regardless of who sent them.
If you have any doubts about the validity of an email, contact the sender using a telephone number you know to be genuine.
Do not click any links from unverified websites or downloads from unverified pop-up messages.
If you have broad-band Internet access, such as cable modem or DSL, make sure that you have a firewall.
Avoid using public terminals (such as Internet cafes) for Internet banking.
Ensure that you have any updated anti-virus and spy ware program and perform regular system scans.
Choose a User ID and password that cannot be easily guessed and change these regularly.
Check for the padlock in the lower right of your browser window (it indicates a secure site). You can click on this padlock to verify the site "owners".
Never provide your password over the internet (by email) or over the telephone to anyone (including persons identifying themselves as bank officials).
Keep your personal contact information current and on file with the Bank, and within the personal settings in Online Banking.

Disclaimer

Although contents of this web site have been obtained from sources believed to be reliable, they are provided to you on an "as is" basis without warranties of any kind. MCB Bank makes no representations and disclaims all express, implied, and statutory warranties of any kind to you or any third party, including, but not limited to, representations and warranties regarding accuracy, timeliness, completeness, merchantability, or fitness for any particular purpose. MCB Bank assumes no responsibility for the consequences of any errors or omissions.

In no event shall MCB Bank be liable to you or any third party for any damages of any kind arising out of or relating to the use of this web site or its contents, including, but not limited to, any lost profits, lost opportunity, special, incidental, indirect, consequential or punitive damages, even if MCB Bank has been advised of the possibility of such damages. The foregoing shall apply regardless of whether a claim arises in contract, tort, negligence, strict liability or otherwise.

Neither MCB Bank nor any of its affiliates or any of their officers, directors, employees or agents makes or has made any recommendation regarding any securities issued by any or the companies identified on this web site.

Use of this site is covered under the following disclaimer, terms, and conditions. Usage of this site means you, the site visitor, agreed to the following. This disclaimer, terms, and conditions also applies to MCB Bank employees who may be accessing this site

Data may be delayed as specified by the Exchanges or Sources. MCB Bank furnishes this information without responsibility for accuracy and it is accepted by the site visitor on the condition that error in transmission or omissions shall not be made the basis for any claim, demand or cause for action against MCB Bank or any of its Information Providers. MCB Bank believes its data and text services to be reliable, but accuracy is not warranted or guaranteed.

The Service includes facts, views, opinions and recommendations of individuals and organizations deemed of interest. MCB Bank does not guarantee the accuracy, completeness or timeliness of, or otherwise endorse, these views, opinions or recommendations, give investment advice, or advocate the purchase or sale of any security or investment.

MCB Bank may point to other sites that may of be of interest to the site visitor but for which MCB Bank has no responsibility and only provides this as a service to the site visitor.

Important:

The site visitor agrees not to alter the presentation, reproduce, retransmit, disseminate, sell, distribute, publish, broadcast, circulate or commercially exploit the information in any manner without the express written consent of MCB Bank; nor to use the Information for any unlawful purpose. The site visitor must access the information manually by request and not programmatically by macro or other automated means.

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