Be aware of financial scams! - Do not share OTP with anyone - Refrain sharing your ATM/ Debit Card/ PIN number - Do not click unknown links - For any assistance please call on MCB Bank Hotline 0115222261 -
Dear Virtual Banking User,
If you receive an email or message asking you for personal or financial details, please do not respond or disclose any information. Common Information asked in such cases may include Password, First Name, Last Name, ATM PIN and Email Address. You are requested not to click on any link in any such message/email received.
PLEASE NOTE:
MCB Bank will never blindly text or email you for your personal information. Any such text or email claiming to be from MCB Bank asking for personal information should be reported to our Customer Service.
For more information on Internet Security please contact our call center at (+94) 115 000 622 to speak to our customer service representatives.
Common Online Banking Fraud
Phishing Emails & False Websites
Phishing refers to cyber-criminals who attempt to gather sensitive personal information from consumers through emails and/or through imitations of legitimate websites.
These emails which often look very legitimate and nearly identical to what a real email from our bank would look like should neither be opened nor replied. It will often direct the recipient to click on a website to verify personal information or even respond to the email with the information.
Pop-Up Advertisements
Pop-ups appear in a separate browser window and, when clicked, can download harmful spyware or adware to your computer. While some make legitimate offers, many pop-ups are attempts to obtain your sensitive information.
Some General Security Tips for Internet Banking:
Our bank take numerous steps to keep the customer account information secure. However, customers must take precautions as well.
Our bank take numerous steps to keep the customer account information secure. However, customers must take precautions as well.
Never cut and paste the link from any message or email into your Internet Browser – Phishers can make links look like they go to one place, but that actually sends you to a different website.
Regularly log into your online accounts to verify that your bank debit card statements and transactions are legitimate.
Be cautious about opening any attachments or downloading any files from e-mails, regardless of who sent them.
If you have any doubts about the validity of an email, contact the sender using a telephone number you know to be genuine.
Do not click any links from unverified websites or downloads from unverified pop-up messages.
If you have broad-band Internet access, such as cable modem or DSL, make sure that you have a firewall.
Avoid using public terminals (such as Internet cafes) for Internet banking.
Ensure that you have any updated anti-virus and spy ware program and perform regular system scans.
Choose a User ID and password that cannot be easily guessed and change these regularly.
Check for the padlock in the lower right of your browser window (it indicates a secure site). You can click on this padlock to verify the site "owners".
Never provide your password over the internet (by email) or over the telephone to anyone (including persons identifying themselves as bank officials).
Keep your personal contact information current and on file with the Bank, and within the personal settings in Online Banking.
Dear Virtual Banking User,
If you receive an email or message asking you for personal or financial details, please do not respond or disclose any information. Common Information asked in such cases may include Password, First Name, Last Name, ATM PIN and Email Address. You are requested not to click on any link in any such message/email received.
PLEASE NOTE:
MCB Bank will never blindly text or email you for your personal information. Any such text or email claiming to be from MCB Bank asking for personal information should be reported to our Customer Service.
For more information on Internet Security please contact our call center at (+94) 115 000 622 to speak to our customer service representatives.
Common Online Banking Fraud
Phishing Emails & False Websites
Phishing refers to cyber-criminals who attempt to gather sensitive personal information from consumers through emails and/or through imitations of legitimate websites.
These emails which often look very legitimate and nearly identical to what a real email from our bank would look like should neither be opened nor replied. It will often direct the recipient to click on a website to verify personal information or even respond to the email with the information.
Pop-Up Advertisements
Pop-ups appear in a separate browser window and, when clicked, can download harmful spyware or adware to your computer. While some make legitimate offers, many pop-ups are attempts to obtain your sensitive information.
Some General Security Tips for Internet Banking:
Our bank take numerous steps to keep the customer account information secure. However, customers must take precautions as well.
Our bank take numerous steps to keep the customer account information secure. However, customers must take precautions as well.
Never cut and paste the link from any message or email into your Internet Browser – Phishers can make links look like they go to one place, but that actually sends you to a different website.
Regularly log into your online accounts to verify that your bank debit card statements and transactions are legitimate.
Be cautious about opening any attachments or downloading any files from e-mails, regardless of who sent them.
If you have any doubts about the validity of an email, contact the sender using a telephone number you know to be genuine.
Do not click any links from unverified websites or downloads from unverified pop-up messages.
If you have broad-band Internet access, such as cable modem or DSL, make sure that you have a firewall.
Avoid using public terminals (such as Internet cafes) for Internet banking.
Ensure that you have any updated anti-virus and spy ware program and perform regular system scans.
Choose a User ID and password that cannot be easily guessed and change these regularly.
Check for the padlock in the lower right of your browser window (it indicates a secure site). You can click on this padlock to verify the site "owners".
Never provide your password over the internet (by email) or over the telephone to anyone (including persons identifying themselves as bank officials).
Keep your personal contact information current and on file with the Bank, and within the personal settings in Online Banking.
For further assistance please contact us on +94 115 000 622
Privacy Policy
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We advise all visitors and clients to read and understand our privacy policy, and to check it periodically for any updates or revisions. If you have any questions about the content of our statement, please feel free to contact us at: [email protected]
This Privacy Policy governs the manner in which MCB Bank Limited gathers, uses, maintains and discloses information collected from users of this Website (each, a "User").
Privacy
Users' privacy is very important to MCB Bank Limited. The Bank is committed to safeguard the information Users entrust to us.
The Information We Collect
MCB Bank Limited may collect personally identifiable information from Users in a variety of ways, including, through online forms for ordering products and services, and other instances where Users are invited to volunteer such information. MCB Bank Limited may also collect information about how Users use our Web site, for example, by tracking the number of unique views received by the pages of the Website or the domains from which Users originate. We may use "cookies" to track how Users use our Web site. (A cookie is a piece of software that a Web server can store on the Users’ PC and use to identify the User should they visit the Website again). While not all of the information that we collect from Users is personally identifiable, it may be ‘associated’ with personally identifiable information that Users provide us through our Website.
How We Use Information
MCB Bank Limited may use personally identifiable information collected through our Website to contact Users regarding products and services offered by the Bank and otherwise to enhance Users' experience with MCB Bank Limited. We may also use information collected through our Website for research regarding the effectiveness of the Website and the marketing, advertising and sales efforts of MCB Bank Limited and its partner companies.
Disclosure of Information
MCB Bank Limited may disclose information collected from Users to trusted affiliates, independent contractors and business partners (If any) who will use the information for the purposes outlined above. We may also disclose aggregate, anonymous data based on information collected from Users, to investors and potential partners. Finally, we may transfer information collected in connection with a sale of our product and services.
Maintenance of Information
Information about Users that is maintained on our systems is protected using industry standard security measures. However, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.
