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IMPORTANT NOTICE

All MCB Branches are open for business from 9.00am to 3.00pm to serve you with counter transactions. We encourage you to use our digital banking channels for 24/7 fast & convenient banking services. ----

For further assistance please contact us on +94 115 000 622

Dear Virtual Banking User,

If you receive an email or message asking you for personal or financial details, please do not respond or disclose any information. Common Information asked in such cases may include Password, First Name, Last Name, ATM PIN and Email Address. You are requested not to click on any link in any such message/email received.

PLEASE NOTE:

MCB Bank will never blindly text or email you for your personal information. Any such text or email claiming to be from MCB Bank asking for personal information should be reported to our Customer Service.

For more information on Internet Security please contact our call center at (+94) 115 000 622 to speak to our customer service representatives.

Common Online Banking Fraud

Phishing Emails & False Websites

Phishing refers to cyber-criminals who attempt to gather sensitive personal information from consumers through emails and/or through imitations of legitimate websites.

These emails which often look very legitimate and nearly identical to what a real email from our bank would look like should neither be opened nor replied. It will often direct the recipient to click on a website to verify personal information or even respond to the email with the information.

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Pop-ups appear in a separate browser window and, when clicked, can download harmful spyware or adware to your computer. While some make legitimate offers, many pop-ups are attempts to obtain your sensitive information.

Some General Security Tips for Internet Banking:

Our bank take numerous steps to keep the customer account information secure. However, customers must take precautions as well.

Always log into your MCB Virtual Banking Account by clicking the LOGIN link on www.mcb.com.lk.
Never cut and paste the link from any message or email into your Internet Browser – Phishers can make links look like they go to one place, but that actually sends you to a different website.
Regularly log into your online accounts to verify that your bank debit card statements and transactions are legitimate.
Be cautious about opening any attachments or downloading any files from e-mails, regardless of who sent them.
If you have any doubts about the validity of an email, contact the sender using a telephone number you know to be genuine.
Do not click any links from unverified websites or downloads from unverified pop-up messages.
If you have broad-band Internet access, such as cable modem or DSL, make sure that you have a firewall.
Avoid using public terminals (such as Internet cafes) for Internet banking.
Ensure that you have any updated anti-virus and spy ware program and perform regular system scans.
Choose a User ID and password that cannot be easily guessed and change these regularly.
Check for the padlock in the lower right of your browser window (it indicates a secure site). You can click on this padlock to verify the site "owners".
Never provide your password over the internet (by email) or over the telephone to anyone (including persons identifying themselves as bank officials).
Keep your personal contact information current and on file with the Bank, and within the personal settings in Online Banking.

Dear Virtual Banking User,

PLEASE NOTE:

For more information on Internet Security please contact our call center at (+94) 115 000 622 to speak to our customer service representatives.

Common Online Banking Fraud

Phishing Emails & False Websites

Phishing refers to cyber-criminals who attempt to gather sensitive personal information from consumers through emails and/or through imitations of legitimate websites.

Pop-Up Advertisements

Some General Security Tips for Internet Banking:

Our bank take numerous steps to keep the customer account information secure. However, customers must take precautions as well.

Always log into your MCB Virtual Banking Account by clicking the LOGIN link on www.mcb.com.lk.
Never cut and paste the link from any message or email into your Internet Browser – Phishers can make links look like they go to one place, but that actually sends you to a different website.
Regularly log into your online accounts to verify that your bank debit card statements and transactions are legitimate.
Be cautious about opening any attachments or downloading any files from e-mails, regardless of who sent them.
If you have any doubts about the validity of an email, contact the sender using a telephone number you know to be genuine.
Do not click any links from unverified websites or downloads from unverified pop-up messages.
If you have broad-band Internet access, such as cable modem or DSL, make sure that you have a firewall.
Avoid using public terminals (such as Internet cafes) for Internet banking.
Ensure that you have any updated anti-virus and spy ware program and perform regular system scans.
Choose a User ID and password that cannot be easily guessed and change these regularly.
Check for the padlock in the lower right of your browser window (it indicates a secure site). You can click on this padlock to verify the site "owners".
Never provide your password over the internet (by email) or over the telephone to anyone (including persons identifying themselves as bank officials).
Keep your personal contact information current and on file with the Bank, and within the personal settings in Online Banking.

MCB Bank Sri Lanka

MCB Bank Sri Lanka was established after MCB Bank Ltd Pakistan took over the operations of Middle East Bank Ltd Colombo in 1994. During the last twenty four years, the Bank has concentrated on growth through improving service quality and investment in technology and people which is further attested by the large deposit base of their ever-expanding branch network. Currently our network extends to Fort, Pettah, Maradana, Kollupitiya, Wellawatte and Kandy. The Head Office is located at No.8, York Arcade Building, Leyden Bastian Road, Colombo 01.

MCB Bank has been able to reach several key milestones within just 27 years of its presence in the Island. MCB Sri Lanka is one of the pioneers in introducing a fully-fledged “Shariah Compliant” product range through its Islamic Banking Division (IBD). The Bank is strong in the Corporate Banking Sector as we have been able to acquire several large Corporate and SME clients to our ever-growing corporate portfolio.

With the new branding campaign 'Bank for Life', the bank aims to familiarize itself with the customers, offering a distinctive experience that truly caters to your evolving needs. At MCB Bank Sri Lanka, we dedicate ourselves in trying to understand you better, so that we may create customer-centric banking solutions. This is how MCB Sri Lanka stands out, by offering a more personal approach to banking which is why you, our customers, are at the forefront of any and all decisions we make.

MCB Bank Pakistan

MCB is one of the leading banks of Pakistan with a deposit base of about PKR 1,148 billion and total assets of around PKR 1,515 billion. Incorporated in 1947, MCB soon earned the reputation of a solid and conservative financial institution managed by expatriate executives. In 1974, MCB was nationalized along with all other private sector banks.

The Bank has a customer base of approximately 7.6 million and a nationwide distribution network of 1,410 branches, and over 1,360 ATMs.

MCB is the first bank in Pakistan to launch Global Depository Receipts (GDR) in 2006, having a strategic foreign partnership with Maybank of Malaysia which holds 20% shares in MCB through its fully owned subsidiary, Mayban International Trust (Labuan) Berhad, since 2008.

For more information visit www.mcb.com.pk

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